Coastline Turf is a local turf cleaning service in Orange County, California. This policy explains what information we collect, why we collect it, and how we handle it. We keep it short and plain.
Information We Collect
When you request a quote, book a cleaning, or contact us, we may collect:
- Your name
- Contact information, including your phone number and email address
- Your service address, so we can locate and assess your property
- Yard details, such as turf size, number of pets, and the condition of your lawn
We only collect what we need to quote and complete your service. We do not collect sensitive personal information, and we do not knowingly collect information from children.
Why We Collect It
We use your information to:
- Prepare and send you an accurate quote
- Schedule, confirm, and complete your cleaning
- Communicate with you about your service, including reminders and follow-ups
- Respond to your questions and requests
Text Messages and SMS Consent
We never share or sell your mobile phone number or SMS consent to third parties for their marketing or any other purpose. Your consent to receive text messages stays with us and is used only to communicate with you about your service.
If you give us your mobile number and opt in to text messages, we may send you service updates, scheduling confirmations, and reminders.
- Message frequency varies based on your service activity.
- Message and data rates may apply.
- Reply STOP at any time to cancel and stop receiving texts.
- Reply HELP for help, or contact us directly at (949) 213-0429.
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to anyone. We do not share your information with third parties for their own marketing.
We may share limited information with service providers who help us run our business, such as scheduling and payment tools, and only so they can perform work on our behalf. These providers are required to protect your information and use it only for that purpose. We may also disclose information if the law requires it.
How We Protect Your Information
We take reasonable steps to keep your information secure and limit access to it. No method of storage or transmission is perfectly secure, but we work to protect what you share with us.
Your Choices
You can ask us to update or delete your information at any time. You can opt out of text messages by replying STOP, and you can ask us to stop contacting you for marketing. To make any of these requests, call or text us at (949) 213-0429.
Changes to This Policy
We may update this policy from time to time. When we do, we will change the date at the top of this page.
Contact Us
Questions about your privacy? Call or text Coastline Turf at (949) 213-0429.